Frequently Asked Questions
What is Riara Tea Tours & Shop all about?
Riara Tea Tours & Shop is a tea tourism and cultural experience company based in Limuru, Nairobi, Kenya. We specialize in guided tours of our tea farm and factory, immersive tea tasting sessions, nature walks, wellness retreats, and educational programs for schools and groups. Our aim is to connect guests with the origins of Kenyan tea in an engaging and meaningful way.
Do I need to book in advance?
Yes. We recommend booking at least 48 hours in advance to ensure availability and personalized service. Group tours, school visits, and custom packages may require more lead time, depending on your group size and desired experiences.
What types of tours do you offer?
We offer a variety of tours including:
- Factory Tours – Guided walkthroughs of the tea processing facility.
- Safari Tea Adventures – A unique blend of wildlife safari and tea farm exploration.
- Eco-Friendly Tea Tours – Focused on sustainability and conservation.
- Tea & Wellness Retreats – Combining tea therapy, nature walks, and meditation.
- Family and Student Educational Tours – Interactive, age-appropriate experiences for learning and bonding.
Are your tours suitable for children or elderly guests?
Absolutely. Our tours are designed to be inclusive and accommodating. We offer tailored activities and flexible pacing for families with children, elderly guests, and school groups. Kindly let us know in advance so we can plan accordingly.
What should I bring for the tour?
We recommend wearing comfortable clothing and walking shoes, and bringing a hat or umbrella for sun protection. Cameras, water bottles, and curiosity are always welcome. For tea blending workshops or retreats, we provide all necessary materials.
Do you provide meals or refreshments?
Yes. Most of our tour packages include light meals, refreshments, and of course, freshly brewed Kenyan tea. For full-day experiences, lunch is provided, and we cater to dietary needs upon request.
Can tours be customized?
Yes, we offer customizable packages to suit individuals, families, corporates, or educational institutions. Whether you're planning a short visit or a multi-day retreat, we’re happy to tailor the experience to your needs and budget.
How do I get to Riara Tea Farm?
We are located in Limuru, approximately 45 minutes from Nairobi. You can drive, take a taxi, or request transport arrangements through us. Our Google Plus Code is VMVR+6M Limuru Town, and detailed directions are provided upon booking.
Do you offer group or student discounts?
Yes. We offer special rates for schools, student groups, and large bookings. Kindly contact us for customized quotations based on your group size and itinerary.
How can I make a booking or contact you?
To book a tour or inquire about our packages, you can call us at +254 727 493319, email info@riarateatours.co.ke, or fill out the contact form on our website at www.riarateatours.co.ke. We typically respond within 24 hours on business days.